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Consumer complaints can also be submitted through Portugal’s Electronic Complaints Book. For consumer dispute resolution, TRIAVE — Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa is available for disputes within its jurisdiction. The competent centre for a distance sale may depend on the consumer’s residence; see the official directory of arbitration centres. Consumer disputes of up to €5,000 under Portuguese law are subject to the legally prescribed arbitration or mediation when the consumer elects it.